Elimination of environment setup.

With increasingly complex test and deployment environments, defect diagnosis is either delayed pending access to test or production resources, or done in a vacuum given it might be impossible to replicate the conditions in which the defect occurred—especially in cloud-based infrastructure. Because the ReplayDIRECTOR Virtual Container replicates the entire operating environment, this step is completely eliminated.

Use Case:

For organizations with global customer support responsibilities, Replay Virtual Recordings have become the “Quality Platform” that houses all the user, network and database inputs necessary to find and fix defects. Instead of applying developers on Priority 1 customer incidents without sufficient debug information and hoping for the best, escalation teams are using the Replay Recordings attached to the incident report to focus their efforts. They start on the problems immediately from their individual workstation without needing any additional information about the production environment that produced the bug. Only a compatible JVM is needed to recreate the issue and pinpoint the root cause.