Application defects are inevitable. It’s not a question of if there are defects, but how many of the critical ones must be fixed before software is released. Because fixing these defects can be time-consuming and unpredictable, applications are frequently released with hundreds of open bug reports, release schedules are delayed while developers struggle to hunt down issues, and helpdesk tickets stay open while problems remain unresolved. Nobody likes this, but the difficulty in solving critical defects has caused lengthy time to repair, long delays and quality tradeoffs to become an accepted part of the application lifecycle.
Replay Solutions was founded to challenge today’s attitude towards application defects. As developers ourselves, we had become tired of watching release dates slip because critical bugs could not be fixed. We tackled this problem by focusing on eliminating the most time-consuming phase of the software debugging process: recreating the defect.
Inspired by one of our favorite technologies - the DVR - our core technology focuses on simplifying problem resolution in all phases of the software lifecycle. Replay's debugging tool, ReplayDIRECTOR, accomplishes this by doing the difficult work of reproducing the root cause of any software defect, no matter how complex the original environment was, essentially eliminating cases of “difficult to reproduce” bugs. Our technology captures every input and event that can affect an application, and then replays these inputs and events in a virtual environment, eliminating the need to recreate the original environment, with the result of quick root cause analysis and compressed MTTR.
Replay is not an incremental improvement of existing products, but a completely new approach to solving an application management problem that has plagued corporate IT for the last 30 years. Our technology has been designed from the ground up with an understanding of the importance of collaboration between teams, and the need to resolve problems quickly during all phases of the application lifecycle.
